What stores can learn from supermarkets’ Covid-19 protocol as they plan to welcome back customers. 

Introducing in-store cleaning stations is among the ideas suggested by the British Retail Consortium (BRC) to support the re-opening of stores once coronavirus restrictions are eased.

With no clear date yet set, the retail lobby group says the industry needs to be prepared. So it has drawn up guidelines on how stores can minimise risk once the lockdown is lifted.

The BRC has worked with the Union of Shop, Distributive and Allied Workers (USDAW) to produce guidance on social distancing for non-food retail stores.

The protocol draws on Government advice as well as lessons learned from supermarkets in recent weeks.

Recommended measures include limiting entry and exit points, using floor markings to outline social distancing and keeping changing rooms closed.

The guidance also suggests installing cleaning stations with hand sanitiser and disinfectant wipes at the front of stores.

BRC chief Helen Dickinson said the guidance measures would serve to ensure the safety and wellbeing of both customers and staff.

“Since the lockdown, many retailers have proved how shops can be run safely and effectively in line with the Government’s social distancing advice,” she said.

“Continued close collaboration with Government, including public support for the steps retailers are taking and adequate notice to get supply chains up and running, will mean that retail businesses can start trading again slowly and safely, and customers can feel confident that they are safe to return to shops.”

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